VULNERABILITY DISCLOSURE

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VULNERABILITY DISCLOSURE

Acclerra, Inc. welcomes good-faith security research on our public website and is committed to handling reported vulnerabilities responsibly and without delay.

Scope

This process applies to the Acclerra public website (https://acclerra.com). It does not apply to third-party platforms we use to deliver our services (for example, Microsoft 365, our website hosting platform, or Google reCAPTCHA); suspected vulnerabilities in those platforms should be reported directly to the respective provider.

How to report

Please email suspected vulnerabilities to team@acclerra.com with the subject line "Vulnerability Report" and include:

• The URL or page affected

• A brief description of the issue and steps to reproduce

• Your contact details (optional)

What to expect

Reports are acknowledged within 5 business days. Each report is investigated by our authorized administrator and management and remediated as appropriate.

Safe harbor

Good-faith research conducted within the scope of this process is welcomed and will not result in legal action. Please do not access, modify, or destroy data you do not own; do not test in a way that could disrupt our service or the services of others; and do not use social engineering, spam, or physical attacks.

No bounty program

We do not operate a bug bounty or reward program. Researchers acting in good faith within the scope above will not be penalized, but no financial reward is offered for reports.

Contact

team@acclerra.com

Published and effective date: October 27, 2026

Last updated: October 27, 2026